HubGem Blog

HubSpot AI is evolving. So is our AI Masterclass.

Written by Olly Featherstone | Jan 15, 2026 9:00:00 AM

Artificial Intelligence isn’t standing still; and neither is HubSpot.

New AI tools, features and capabilities are being released at pace, reshaping how marketing, admissions and engagement teams work day to day. That’s why we’ve refreshed and relaunched HubGem’s HubSpot AI Masterclass - ensuring education organisations can stay up to date, work smarter, and get real value from HubSpot’s ever-evolving AI toolkit.

At HubGem, we work exclusively with education organisations. We see first-hand where AI can add value, and where it needs careful, practical application. This masterclass has been updated to reflect the latest HubSpot AI developments and the real challenges education teams face.

Because staying relevant matters, and using AI well matters even more.

Why we’ve relaunched the HubSpot AI Masterclass

AI is no longer a “nice to have” in HubSpot, it’s becoming embedded across the platform. Tools like Breeze Assistant, Customer Agent and Content Agent are already transforming how teams create content, manage enquiries, support families and report on performance.

But with rapid change comes risk:

  • Teams feel overwhelmed by new tools

  • AI features go unused or are misunderstood

  • Automation is introduced without strategy or governance

  • Opportunities to save time and improve experience are missed

We relaunched this masterclass to solve those problems, not with hype, but with clarity, confidence and control.

This isn’t about chasing every new feature.
It’s about understanding what’s changed, what’s useful, and how to apply it responsibly within HubSpot.

What the HubSpot AI Masterclass covers

The HubSpot AI Masterclass is a structured, practical programme designed specifically for education organisations using HubSpot.

Over six weeks, you’ll explore:

HubSpot agents

  • We tailor these three weeks to only explore the agents relevant for you

  • Deep dive the out of the box functionality, and how to customise the agents

  • These make up the automated side of the AI tools, performing actions for you 

HubSpot assistants

  • The following two weeks focus on the assistants in HubSpot

  • We will explore the options for using different assistants for your process

  • You will also learn how to build your own custom agent from scratch 

Implementation

  • The final week is to support you with setup or testing of your new AI tools

  • Answer any questions you have along the way or during testing

Built for education. Delivered by specialists.

This masterclass isn’t generic AI training.

It’s delivered by Olly Featherstone, HubGem’s AI Lead and HubSpot for Education Consultant, and shaped by our experience supporting schools, colleges, universities and training providers every day.

We understand:

  • Safeguarding and data sensitivity

  • Multiple stakeholders across marketing, admissions and leadership

  • Limited time and capacity in education teams

  • The need for practical, immediately usable outcomes

Everything we teach is grounded in real HubSpot portals, real education use cases, and real constraints.

Flexible, ongoing and designed to stay relevant

Because AI and HubSpot continue to evolve, so does this programme.

You can:

  • Join the masterclass as a standalone programme

  • Add it alongside Full Works or Enterprise Onboarding

  • Use it to upskill teams already live in HubSpot

  • Revisit AI strategy as your portal matures

Each week includes:

  • A 1-hour live training session

  • Technical support or Q&A

  • Practical guidance you can apply immediately

Investment: £1175 + VAT

Why HubGem?

We don’t just teach HubSpot.
We help education organisations use it well.

HubGem is proud to be:

The world’s most experienced HubSpot partner for the education sector.

Our AI Masterclass reflects that experience, balancing innovation with responsibility, automation with empathy, and efficiency with trust.

If you want to:

  • Stay up to date with HubSpot AI

  • Use AI confidently and responsibly

  • Save time without compromising experience

  • Ensure your team actually adopts what HubSpot offers

This masterclass is designed for you.

Ready to stay ahead?

AI in HubSpot is moving fast.
Your understanding of it should too.

 

If you’d like help deciding whether this is right for your team, or how it fits alongside onboarding or support, just get in touch, we’re always happy to talk it through.